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Terms & Conditions

These terms govern your use of this site. If you do not agree to them, please leave the site immediately. Certain expressions are defined. The definitions are at the end.

RISK AND LIABILITY

You use the site entirely at your own risk. Stockton Kia cannot guarantee that the site is free from bugs, errors, viruses or errors that may affect your computer. Stockton Kia cannot guarantee that all of the information is current on the date that you view it. Apart from death or personal injury arising out of its negligence, Stockton Kia is not responsible to you for any loss that you might suffer as a result of using this site.

INTELLECTUAL PROPERTY

Stockton Kia owns all the Intellectual Property Rights relating to the site. You may not copy anything on the site without Stockton Kia's permission. You are granted the right only to view the site and print material from it. You can only do this for your personal use and / or for you to make informed decisions about Stockton Kia's products. You must not copy, publish or modify anything on the site or re-sell any of the information that you have viewed or printed from it.

PRODUCTS & PRICES

Stockton Kia is striving constantly to improve its products. Accordingly, all information on this site is subject to change. The specifications, models, prices of any items on this site may not be current at the time that you view it. Please contact Stockton Kia for the most up to date information. Because of the nature of technology, the colours shown on the site may not match the actual colours. Where prices are shown, as "basic" or "total retail", they include delivery and number plates. Where they are shown as "on the road", they include 12 months Vehicle Excise Duty and First registration fee.

ONLINE RESERVATIONS

Stockton Kia offer the option to reserve used vehicles online with a fully refundable reservation fee (minimum £99). After you have paid your reservation fee, the vehicle will be reserved for 5 days and a member of the sales team will contact you to arrange an appointment to complete the purchase of the vehicle. Should you wish to cancel your reservation, please contact the Stockton Kia sales team on 01642 632299 and a full refund will be processed.

YOUR PERSONAL DETAILS

Stockton Kia is registered under the Data Protection Act 1998. The information collected is used for Stockton Kia’s business purposes, which is the marketing of the sale of Kia cars and associated products and services. By sending Stockton Kia information, you agree that such information is not confidential, and that Stockton Kia can use the information. Stockton Kia will keep and use this information (and any other information which it may hold about you from time to time) now and in the future (i) to provide you with information on products and services which may be of interest to you; (ii) for the purposes of conducting market research; and (iii) to provide you with agreed goods and services. If you would prefer not to receive mail and telephone calls providing information about products and services from us or such third parties, please inform Stockton Kia that you wish to opt out of receiving such information. In accordance with the Data Protection Act 1998, you may apply to see what "personal data" Stockton Kia holds in respect of you. Please contact Stockton Kia for further details. If you are an existing customer, Stockton Kia must be allowed to go on using your personal information in order to administer its relationship with you. An example might be that you have a contract of lease or hire. Stockton Kia may be legally obliged to keep that information on file after the end of the relationship.

CONTACTING STOCKTON KIA

If you need to contact Stockton Kia, please write to Kia Stockton Limited, Preston Farm Industrial Estate, Concorde Way, Stockton-on-Tees TS18 3BP. You can e-mail Stockton Kia on [email protected].

AUTOMATIC COLLECTION OF NON-PERSONAL DATA

Non-personal information may be collected about you automatically as you use the site (for example the type of internet browser that you use or the site from which you came). You cannot be identified from this, but it helps Stockton Kia to improve the site (for example by seeing which pages are popular and which are not). When you visit the site, information may be stored on your computer automatically using the function commonly called a "cookie". A "cookie" means that you do not need to re-key information each time you come on the site. Your computer may allow you to block "cookies" should you wish to do so. Technological advances mean that safety measures are in place and will continue to be improved to safeguard you and your privacy.

GOVERNING LAW

You agree that English law governs your use of the site and your relationship with Stockton Kia.

DEFINITIONS

"Intellectual Property Rights" means all types of proprietary rights recognised in law, including copyright, design right and trade. Chorley Group is a registered trading name.

ALTERNATIVE DISPUTE RESOLUTION

On occasion there may be instances when you, our customer, are not satisfied with either the product or service that we have provided. In this instance we would always like you to talk to us directly so that we can try to rectify the situation. Whilst we are clearly committed to a high quality of customer service there may be times when we are not able to resolve a dispute. In this unlikely event we would refer you to an ADR provider, either Motor Codes Ltd or the Financial Ombudsman Service (FOS), depending on the nature of the dispute ADR stands for Alternative Dispute Resolution and is a process where an independent and impartial third party considers the evidence in a dispute and makes a decision, offers a view or helps all parties reach an agreement. Motor Codes is a Chartered Trading Standards Institute (CTSI) certified ADR provider that can offer this ADR service. Further details can be found at adr.motorcodes.co.uk or alternatively you may wish to contact their advice line on 0800 692 0825. As detailed in legislation, should the dispute relate to any financial or insurance services, then the Financial Ombudsman Service (FOS) offers this ADR facility. Further details can be found at financial-ombudsman.org.uk or you may contact them directly on 0800 0234567